BJ's Wholesale Club

I was at the garden city location this afternoon around 1:30pm, the cashier at the number 4 cash register was extremely rude and nasty. The bill was $71.65, I gave her a 100 dollar bill and 2 singles, she didn’t understand and wanted to give me the singles back, so I explained to her that I wanted the $30 back without any singles, she immediately shook her head like I was giving her trouble which I thought this way would’ve been easier for her, then she turned around and gave me a 20$bill a 5$bill 5 singles 3 dimes and a nickel , just petty! I told her I didn’t want singles, cause I saw all the 10$ and 5$ bills in the cash register, she goes “ I need all the changes for other customers”, wait what? You need changes for others that’s why you gave me all the changes? By the way, I was nice and respectful the whole time. I went to the manager and told her the whole incident, she was very very nice and apologized to me. But I just feel like I need to write this review again, the same cashier has given attitude before but I didn’t say anything, it takes a lot for me to complain, not to mention even write a review. Cashier No 427909, at register number 4, on Saturday 01/27/24.

Typical big box store. Better location, right off the Meadow brook parkway. Ample parking. Shopping carts are in good condition. Inventory plentiful, attractive prices, even beats H**e depot for garden supplies. Fast check outs for low volume shoppers. May not be suitable for small families as pre packaged perishable items are excessive. Though non perishable items are very competitively priced. Rotisserie chicken fresh out of the grill. 5% cash back on BJs master card. Customized Discount coupons Mailed to your address. Nominal membership fees.

I just attempted to exchange a box of size 3 Diapers for a size 4 at the garden city location and I was told no I then asked to speak to the manager and she (Marie) came over and immediately said “no we cannot do that for you, you have to deal with it” they confirmed that this was bjs item but still refused to exchange them for me. They were very unprofessional

I’d otherwise give this location 4 stars as it’s cleaner and better organized with better selection than the club that’s closest to me, but as a mom of 3 little kids, I’m giving it 3 stars because the changing table in the FAMILY bathroom is virtually useless. It’s mounted about 8” from the floor in front of the toilet. As an able bodied person, I even have difficulty using it, but for a caregiver with mobility issues, it would be impossible to change their baby.

Really nice experience buying in bulk here today. So many choices and deals are everywhere. They have TV's to crab cakes. I grabbed batteries when I only really came to check out the sock library. The place is clean and people are friendly, the have parking and handicap accessible. I also think they have a family bathroom. I will be back BJs thank you for today